Information we process
To complete purchases and delivery, we may process the email address you provide, account information, order and payment status, download or access records and technical logs needed for security and troubleshooting. Card numbers, payment passwords and verification codes are handled by the relevant payment service. We should not ask you to send this information by email.
Cookies and anonymous analytics
Essential cookies support login sessions, security, the shopping cart and saving your cookie choices. Optional cookies are off by default. Only after you choose “Allow optional cookies” does first-party anonymous analytics create a random browser identifier and record a limited set of event names, page paths and necessary counts. Analytics does not record email addresses, user IDs, raw IP addresses, session or download tokens, activation codes or payment payloads. For detailed categories, lifetimes and how to change your choices, see our Cookie policy.
Advertising, sponsorship and affiliate links
Advertising or sponsored content will be clearly labeled “Ad” or “Sponsored”. Advertising cookies are not currently configured. If configured in the future, they will require prior consent to optional cookies and will not appear on checkout, order, account and security, course playback or private download pages. Affiliate links display a commission disclosure and first pass through a controlled redirect on this site to check the reviewed HTTPS destination.
Purposes of use
Information is used to create and fulfill orders, provide account and resource access, handle support and refunds, prevent fraud, keep the service secure and meet applicable legal obligations. Without your consent, we will not use your email address for promotions unrelated to your orders.
Sharing and retention
We share information with service providers only as needed for payments, delivery, infrastructure, security or legal obligations. We take reasonable measures to protect data and delete or anonymize it when it is no longer needed, in accordance with applicable requirements.
Your rights and contact
For access, correction, deletion, withdrawal of consent or privacy-related questions, contact hi@xicoai.com. We will process your request after verifying that it is reasonable.